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Patron Privacy Policy

Patron Privacy Policy 

The library profession prioritizes the protection of patron privacy as a core tenant of the Library Bill of Rights

Privacy of User Records, CRS 24-90-119

Colorado state law requires that a public library may not disclose patron records or information about library use unless:

- needed for library operations;

- the user consents;

- required through subpoena or court order;

- a custodial parent/guardian has access to a minor’s library card.

Disclosure by a library official, employee o volunteer commits a class 2 petty offense, with up to $300 fine if convicted. 

Patron Responsibility

Library patrons may access their own personally identifiable information with their library cards and passwords through the online catalog.

Patrons should report lost or stolen library cards as soon as possible to protect their own privacy and avoid unauthorized use.


Passwords are required to gain access to the patron account. This ensures that the patron's personally identifiable information is protected. 

Confidentiality for Children

Lake County Public Library respects the privacy of all patrons, regardless of age. Parents or guardians of children under the age of 18 may only obtain access tot he child's account, including materials that are checks out, on hold, or overdue by providing the child's library card or library card number. 

Third Party Vendor Services 

Lake County Public Library works with third party vendors to provide access to services such as digital content,, databases and streaming services. We encourage patrons to read and become familiar with the privacy policies of our third-party services. 

Data Disposal 

Lake County Public Library protects personally identifiable information by shredding or erasing physical or electronic documents. We also utilize privacy software that removes cookies, browsing history, cached files, as well as any other computer and internet use record upon log off. 

Government Requests for Patron Records

Lake County Public Library staff will refer any pubic records requests and law enforcement enquiries to the Library Director. The Library Director is authorized to receive or comply with public records requests or inquiries from law enforcement officers. The Library Director may delegate this authority to designated library supervisors. The Library Director may confer with the County Attorney before determining the proper response to any request for records. Lake County Public Library records may only be disclosed pursuant to subpoena, upon court order, or where others required by law. 

Illegal Activity Prohibited, Not Protected

Patrons may only conduct legal activity while using LCPL resources and services. Nothing in this policy prevents LCPL from exercising its right to enforce its Patron Behavior Policy; protect its patrons, staff, network and equipment from harm; or prevent use of the LCPL space and equipment for illegal purposes. Staff are authorized to take action to protect security of patrons, staff, facilities, computers and the network. This includes contacting law enforcement and providing information that may identify the individual(s) suspected of a violation.